Since Its Establishment In 2014, SPT Taiwan Rose To Prominence During The Thriving Era Of The "Mini-Three Links," Witnessing Times When Goods Were Cleared Through Unlawful Means Without Scruple. We Have Seen These Practices Skirt The Edge Of Legal Boundaries Firsthand. However, In 2015, SPT Taiwan Made A Crucial Decision To Transform. Instead Of Resorting To Absurd Excuses To Justify Delays, We Shifted To Compliant Customs Clearance Channels, Ensuring That Our Customers' Packages Could Be Delivered Smoothly And Reliably.
SPT Taiwan Deeply Understands The Shortcomings Of Traditional Logistics, Particularly The Lack Of Empathy And Patience In Customer Service. To address this, we are committed to creating proactive and friendly customer support, treating every customer as a VIP and actively assisting them in resolving any questions about shipping their goods. We know that what customers value most is a logistics service they can trust for consolidation and express delivery. That’s why we treat every entrusted package as if it were our own, carefully handling each item to ensure our customers enjoy the most thoughtful and reassuring shipping experience possible.
About Us
經過各方努力協調，本公司 台灣寄大陸線路將於 5/8 起恢復通航。
屆時將恢復相關寄送與攬收服務，歡迎有寄送需求的客戶提前安排出貨。
感謝各位客戶於暫停期間的理解、支持與耐心等候。
Taiwan Company：Legitimate Operation, Proactive and Friendly, Responsible
Transparent Pricing：Online calculations of shipping fees and additional service charges represent the final actual costs with no hidden fees.
Accurate Weighing：We guarantee no added weight, with complete photographic records for each entry and exit.
Proactive Customer Service：We provide active and enthusiastic customer service, always ready to answer your questions.
恢復通航：台灣寄大陸線路將於 5/8 起恢復服務。
To ensure smooth communication and service in the future, please 【make sure】 to add our official Line account (after adding, please send a sticker)
Simply complete a quick [mobile verification] to register as a member. The member system is easy to navigate.
When completing your purchase, please provide the warehouse shipping address [including your member ID]. Make sure to enter the correct warehouse address!
After the seller ships the item and provides the [tracking number], please log in to the member system to complete the [package registration]. Failure to register may affect your shipping timeline, so please be mindful and cooperate.
After your package arrives at the station, you will receive a [text message notification] on your phone. You can then proceed to [request shipment] and create a shipping order.
Friendly Reminder - When creating a shipping order, you can select the [additional services] offered by each warehouse for an additional fee.
After the sorting of your commissioned order is completed, you will receive a [text message notification] on your phone. You can then proceed to the system to complete the [online payment]. After that, all you have to do is wait for your package to be delivered!
Friendly Reminder - You can check the full tracking status of your goods at any time in the system under your order.
service@supertaiwan.com.tw
English
繁體中文